1. Incorrect cake
2. Incorrect greeting on the cake.
we have ordered a Round Butterscotch cake 500gm to be delivered for my dad's bday, it was delivered on the correct date, but instead of butterscotch they sent a regular plum cake. with the senders name in the greeting instead of custom message as requested.
We have made sure chatted with them online and asked for confirmation of what would be the turnaround delivery time anticipated based on order date they said it would be next day. so we made an order and they have downplayed us.
We are truly disappointed in their service. I WOULD NOT RECOMMEND THIS WEB SITE FOR ANYONE!!